PRELIMINARY INFORMATION FORM

PRELIMINARY INFORMATION FORM

The subject of this Preliminary Information Form is to provide preliminary information to the buyer who placed the order (“ Buyer ”) regarding the sale and delivery of the product/service, the characteristics and sales price of which are specified below, ordered via the internet site goaturban.com, owned by GOAT URBAN LLC Company (“ Seller ”), within the framework of the relevant regulations. This information is provided for commercial purposes, within the framework of the principles of good faith, in a manner that will protect minors and adults who lack the power of discernment or are limited.

SELLER'S INFORMATION

Seller Name: GOAT URBAN LLC

Seller's Full Address: Caddebostan Mah. Bagdat Cad. No:311, 34371, Istanbul, Turkey

Seller's Email Address: destek@goaturban.com

Seller's Phone Number: [ · ]

BUYER'S INFORMATION

Recipient Name/Title:

Recipient's Address:

Buyer's Phone:

Recipient's Email Address:

BASIC CHARACTERISTICS OF THE GOODS OR SERVICES SUBJECT TO THE CONTRACT

 The basic characteristics, sales price, delivery and payment terms of the product subject to this Agreement are as follows:

Product/Service Type: Sales of products and/or services made by the Buyer to the Buyer via the Site

PAYMENT AND DELIVERY TERMS

Total product price excluding shipping:

Shipping Fee:

Total product price including shipping and all taxes:

Payment Method:

Number of Installments:

Received Maturity Difference:

Interest rate used in the maturity difference calculation:

Additional costs to be paid by the Buyer:

Delivery Address:

Person to be Delivered:

The product/products subject to the contract shall be delivered to the Buyer or the person/organization at the address indicated by the Buyer within this 30 (thirty) day period, depending on the distance of the Buyer's delivery address for each product, provided that it does not exceed the legal period of 30 (thirty) days following the delivery of the order to the Seller.

The total product price stated above is collected from the Buyer by GOAT URBAN LLC.

Delivery conditions of the contractual product/service:

Carrier Company Information: Carrier companies that the Seller works with are Kolay Gelsin, HepsiJet, Yurtiçi Kargo, Aras Kargo, PTT Kargo.

Shipping Address: [·]

Person to be Delivered: [·]

The product/service subject to the contract shall be delivered to the Buyer or the person/organization at the address indicated by the Buyer within this 30 (thirty) day period, depending on the distance of the Buyer's delivery address for each product, provided that it does not exceed the legal period of 30 (thirty) days following the delivery of the order to the Seller.

Right of withdrawal and its use for Buyers who are consumers within the scope of the Consumer Protection Law No. 6502 and the Distance Contracts Regulation:

In accordance with the relevant provisions of the Consumer Protection Law No. 6502 and the Distance Contracts Regulation;

The Consumer Buyer has the right to withdraw from the contract without giving any reason and without paying any penalty within 14 (fourteen) days from the date of establishment of the contract in contracts related to the performance of services and from the date of receipt of the goods in distance contracts related to the sale of goods. It is sufficient for the notification of the use of the right of withdrawal to be sent to the Seller in writing or via permanent data storage within this period. The contact information of the Seller to whom the withdrawal notification can be made is as follows:

Full Address: Caddebostan Mah. Bagdat St. No:311, 34371, Istanbul, Turkey

Email: support@goaturban.com

The consumer Buyer will be informed after the Seller receives notification that the right of withdrawal has been exercised.

The Seller shall refund to the Buyer all payments made by the consumer Buyer to the Seller for the relevant goods or services, including the delivery costs of the goods to the consumer Buyer, if any, in a single payment in accordance with the payment instrument used during purchase and without imposing any cost or liability on the consumer, within 14 (fourteen) days from the date of receipt of the notification that the consumer Buyer has exercised his/her right of withdrawal.

If the consumer Buyer exercises his right of withdrawal, the cargo company that will take back the product as specified by the Seller is Yurtiçi Kargo. If the right of withdrawal is exercised, if the goods are sent back through the cargo company specified here, the Buyer shall not be held responsible for the costs related to the return. If the consumer Buyer sends the goods to be returned with a cargo company other than the contracted cargo company of the Seller specified in this Preliminary Information Form, the Seller shall not be responsible for the return cargo costs and the damage that the goods may suffer during the cargo process. If the contracted cargo company for the return does not have a branch in the location of the consumer Buyer, the Seller shall be obliged to ensure that the goods to be returned are collected from the consumer without requesting any additional costs.

The Consumer Buyer must return the goods to the Seller within 10 (ten) days from the date of notification of the exercise of the right of withdrawal by the Consumer Buyer. The invoice, box, packaging, standard accessories, if any, and other products gifted due to the purchase of the goods must be returned to the Seller in full and undamaged along with the goods to be returned. The Consumer Buyer must use the goods in accordance with their operation, technical specifications and instructions for use within the withdrawal period, otherwise he/she is responsible for any changes and deteriorations in the goods.

Since the refund of order amounts paid via bank accounts or credit cards and their reflection on the consumer Buyer's accounts are entirely related to the bank transaction process, it is not possible for the Seller to intervene in any way for possible delays. For this reason, it may take a long time for the amount refunded to the consumer Buyer's bank account or credit card to be reflected on the consumer Buyer's account or credit card by the bank.

Pursuant to Article 15 of the Distance Selling Regulation, the consumer Buyer's right of withdrawal; (a) Relating to goods or services whose prices vary depending on fluctuations in financial markets and are not under the control of the seller or provider, (b) regarding goods prepared in line with the consumer's wishes or personal needs, (c) regarding the delivery of goods that are perishable or may expire quickly, (c) Regarding the delivery of goods whose protective elements such as packaging, tape, seal, package have been opened after delivery; and those whose return is not suitable for health and hygiene reasons, (d) Regarding goods that are mixed with other products after delivery and cannot be separated due to their nature, (to) Regarding books, digital content and computer consumables presented in material form, if protective elements such as packaging, tape, seal, package have been opened after the delivery of the goods, (f) regarding the delivery of periodicals such as newspapers and magazines, other than those provided under the subscription agreement, (g) regarding the evaluation of free time for the purposes of accommodation, transportation of goods, car rental, food and beverage supply and entertainment or rest that must be done on a certain date or period, (g) regarding services performed instantly in an electronic environment or intangible goods delivered instantly to the consumer, and (h) It does not apply to contracts regarding services that have started to be performed with the consumer's approval before the expiry of the right of withdrawal period, and the consumer Buyer cannot exercise the right of withdrawal within the scope of these contracts.

SELLER'S RESOLUTION METHOD FOR COMPLAINTS

The Buyer may submit complaints regarding the purchased goods and/or services directly to the Seller (using the contact addresses specified above under the Seller Information heading). If the complaint is submitted, the Seller will provide all possible support to resolve the problem.

DISPUTE RESOLUTION

Buyers who are consumers within the scope of the Consumer Protection Law No. 6502 and the Distance Contracts Regulation may submit all kinds of complaints and objections regarding the Agreement to the Consumer Problems Arbitration Board or Consumer Court at the place where the Buyer is located or where the consumer transaction is made, in accordance with the monetary limits determined by the Ministry of Trade in December of each year.

OTHER INFORMATION:

The Buyer is aware of and accepts that the payment obligation will arise when he/she confirms the order for the product/service he/she has selected on the Site.

The Sales Contract will be established between the Seller and the Buyer upon the Buyer's electronic approval of this Preliminary Information Form and the Sales Contract.

This Preliminary Information Form and the text of the Sales Contract will be kept by the Seller after the conclusion of the contract and a copy will be sent to the Buyer's e-mail address specified herein.

The Buyer is responsible for the completeness and accuracy of the personal/company information, payment information and other information provided to the Seller in any way during the use of the product/service included in this Preliminary Information Form or Sales Contract or the subject of these texts. In the event that this information is incomplete or incorrect, the Buyer is obliged to update this information from his/her account on the Platform.

The Seller may supply the Buyer with a different product of equal quality and price before the expiration of the performance obligation arising from the Contract, provided that it has a justified reason and informs the Buyer and obtains his/her express approval.

In cases where the fulfillment of the ordered goods or services becomes impossible, the Seller shall notify the Buyer in writing or via a permanent data provider within 3 (three) days from the date of learning about this situation and shall refund all payments collected, including delivery costs, if any, to the Buyer within 14 (fourteen) days from the date of notification.

The Buyer is aware of and accepts that the payment obligation will arise when he/she confirms the order for the product he/she has selected on the www.goaturban.com website.

After the establishment of the contract between the Buyer and the Seller, a copy of the Preliminary Information Form and the Distance Sales Contract will be sent to the Buyer's e-mail address specified here.

The Buyer is responsible for the completeness and accuracy of the personal information and payment information included in this Preliminary Information Form and the Distance Sales Contract. If this information is incomplete or incorrect, the Buyer is obliged to update this information through his/her account on the www.lesbenjamins.com website.

Our company's privacy policy Privacy Policy By approving this Preliminary Information Form, the Buyer declares that he/she has read and accepted the privacy rules in question.