If your order has not been shipped yet, please contact us as soon as possible. Once an order is shipped, it can no longer be modified or canceled. You may still return the item after delivery according to our return policy.
If a product is listed as pre-order or made-to-order on the product page, production may take additional time. Estimated timelines will always be clearly stated on the product page.
Delivery times vary depending on your location: • United States & Europe: 5–10 business days • United Kingdom: 5–10 business days • Japan & South Korea: 7–12 business days • Other international orders: 7–15 business days
Shipping time starts once your order has been dispatched
Please check that your payment details are correct and that your card is valid. If the issue continues, we recommend contacting your bank for further assistance.
You may request a return within 7 days of receiving your order. Items must be unworn, unused, and returned in their original condition with all tags attached.
